Do you only work in Sydney? +
We work Australia-wide. Device management, app development and support all happen remotely, and have for years. Sydney is home, so Sydney is where we turn up in person when a job needs hands on hardware.
How does the monthly app model work? +
You tell us what the app needs to do. We build it, host it and keep it patched, and you pay a monthly fee instead of a five-figure build bill. Most apps run from $500 a month depending on size; large multi-user systems are priced per user. If the app stops earning its keep, you stop paying.
Where are the apps hosted? +
On AWS or DigitalOcean, placed closest to your users — for most of our clients that means Australian data centres.
What size Apple fleet will you take on? +
Any size. We have run everything from a handful of Macs to 12,000+ devices across 52 countries, and a small fleet gets the same setup the big ones do: a new device arrives, the user signs in, and software, settings and security take care of themselves.
We already have an MSP or an IT person. Where do you fit? +
Both arrangements are normal here. Smaller businesses hire us as their whole IT department, from $1,000 a month. Bigger ones keep their existing IT and bring us in for the Apple fleet, the automation, or the software nobody else will build.
Is it Apple only? +
Apple is the specialty, not the boundary. We manage Windows and Linux as well — we hold Red Hat certifications alongside the Jamf ones — and most environments we look after are mixed.
What actually happens in the free 30 minutes? +
You talk, we ask questions, and you leave with a plain-English read on your setup: what is fine, what is risky, and what we would do about it. If we are not the right fit, we say so.